In business, if you make someone happy they will tell one friend, make them mad and they will tell ten friends! In our current “cancel culture” business environment, it is more crucial than ever to have someone monitoring your online reputation.
Responding to reviews
It is more important than ever to take measures to make sure you are amplifying the good reviews and taking damage control measures for the bad reviews. Our experienced team will work vigilantly to make sure each and every complaint is met with understanding and a helping hand. Time and time again we are able to influence someone to reverse their bad review and continue their business relationship for years to come.
Driving NEW Reviews
Through your social outlets and our patented “Reputation Management Software” we will drive past and existing customers/clients to review their experience on your Facebook, Google, Yelp and other popular review sites. We will make sure the positive reviews get listed on these review sites and will reach out to the negative reviewers with a strategy to make them happy and keep them as customers. New positive reviews are the best way to not only let your potential customer know how you treat existing customers, but also keep your business going up the ranks in organic search results on Google and other search engines.
